So you can vacation with confidence. Individual (transient) guestroom reservation refunds of any kind (e.g., cash or credit voucher) may take up to 90 days from the date of cancellation to be processed. Hand sanitization stations throughout the hotel including entrances, front desks, elevator banks, fitness centre and meeting spaces. Consisting of in-house hotel operations and outside experts on food & beverage hygiene and infection prevention, our Marriott Cleanliness Council was formed to redefine our cleanliness standards. To provide you ample time to redeem points, the expiration of points will be paused until August 1, 2021. This commitment to our guests and associates continues to anchor us and it informs our decisions as we adapt to new challenges presented by COVID-19. St. Regis Hotels & Resorts. With support from our credit card partners, American Express and JPMorgan Chase, we are committed to providing $10 million worth of hotel stays for healthcare professionals leading the fight against COVID-19 in the United States. MARRIOTT INTERNATIONAL, INC. OUR COMMITMENT TO HUMAN RIGHTS . 1:11. feedback on the Marriott Bonvoy™ app, and we are grateful when our business partners share ideas or concerns directly with us. Marriott Vacation Club. Conclusion. 193 0 obj <>stream CLEAN_final-A_VO+supers.mp4. 4. • We use electronic tablets as menus for your convenience and are sanitized after each use. As a Marriott Bonvoy member, you can use the app to order dinner to your room, LIVE chat with associates, and get amenities brought to your door. Download (PDF, 11.32MB) Marriott’s previous info about Covid-19 cleanliness standards: Marriott New Cleanliness Initiatives Due To Covid-19. Related Videos. Marriott Niagara Falls Commitment to Clean As we welcome our guests back into our hotels here and around the world, we know that peace of mind is top of mind for everyone. 0$55,277 ,17(51$7,21$/ ,1& 35235,(7$5< $1' &21),'(17,$/ /dv vljxlhqwhv lqirjuditdv pxhvwudq ho lqwhulru gh fdgd hvsdflr itvlfr gho krwho txh fruuhvsrqghq d odv The Pasadena Chamber of Commerce and Civic Association is a dynamic professional business support and advocacy organization. Arne Sorenson Update on Face Coverings. ... MARRIOTT … Watch our video to learn more. We understand that people are thinking To help alleviate the risk of COVID-19 transmission through person-to-person contact, Marriott will be using signage in its lobbies to remind guests to maintain social distancing protocols and will remove or re-arrange furniture to allow more space for distancing. The app can act as your room key, allowing you to go straight to your room without stopping at the desk. W Hotels. LEADERSHIP CIRCLE: Silver LEVEL MEMBER. Exclusively for Marriott Bonvoy members. on now. This commitment to our guests and Cast Members continues to anchor us and it informs our decisions as we adapt to new challenges presented by COVID-19. OUR COMMITMENT TO CLEAN • All of our serving associates wear face masks and gloves. We Are Ready To Welcome You. LEADERSHIP CIRCLE: Silver LEVEL MEMBER. The form and timing of refund may be subject to applicable laws where each hotel is located. (Available at an increasing number of hotels.). LEADERSHIP CIRCLE: Gold LEVEL MEMBER. 160 0 obj <>/Filter/FlateDecode/ID[<96AF4BDE8981324EB9B1918489CD9FEA>]/Index[116 78]/Info 115 0 R/Length 178/Prev 1034144/Root 117 0 R/Size 194/Type/XRef/W[1 3 1]>>stream Commitment to Clean As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. 3. Then quickly stop at the front desk to pick-up your keys and swipe your credit card. ©2020 MARRIOTT INTERNATIONAL, INC. Precheck-in through the app for an expedited arrival. These new enhanced cleaning technologies including electrostatic sprayers to sanitize surfaces throughout the hotel. With Marriott's Commitment to Clean, we've redefined our cleaning and safety standards to welcome you back for a safe and healthy stay. With Web Check-in, you’ll get a room ready notification delivered via sms or email. Download (PDF, 11.32MB) Marriott’s previous info about Covid-19 cleanliness standards: Marriott New Cleanliness Initiatives Due To Covid-19. Marriott Commitment to Clean As you saw in the video, Marriott has put in place a multi-pronged approach designed to meet the health and safety challenges presented by COVID-19. It assures that you'll always get the best rate available when you book directly with Marriott®. What will never change, though, is our commitment to keeping hotel associates, guests and customers safe. Marriott International Commitment to Clean LUXURY. Our Commitment to You Health and Safety Cleanliness Standards This is our utmost priority. Playlist. COMMITMENT TO CLEAN . 0 Marriott training in addition to modules 1-3: , Module 7 Touchless Transactions, Module 8 F&B cleaning essentials; Cleaning process, credit card handling, associate dining room, In room dining, kitchen, Full service restaurant and new cleaning protocols for buffets. LEADERSHIP CIRCLE: Bronze LEVEL MEMBER. MARRIOTT COMMITMENT TO CLEAN OUR APPROACH Since our founding over 90 years ago, health and safety have been at the heart of Marriott’s approach to hospitality. We're dedicated to providing our guests and staff with a safe environment, which means … marriott international commitment to clean i n t r o d u c i n g : updated: may 22, 2020 emea ©2020 marriott international, inc. proprietary and confidential.©2020 marriott international, inc. proprietary and confidential. Related Videos. endstream endobj startxref New enhanced cleanliness protocols are followed scrupulously. We understand that people are thinking • All tables are sanitized after guests have departed. We are partnering with the American College of Emergency Physicians, the Emergency Nurses Association, and the American Hospital Association to match front line doctors and nurses with free accommodations in some of the areas most impacted, including New York City, Newark (NJ), Baltimore, Washington DC, Detroit, Chicago, New Orleans, Las Vegas, and Los Angeles. Clean Matters COVID-19 Refresher Training shall be completed by Member Sign In. • We use electronic tablets as menus for your convenience and are sanitized after each use. MARRIOTT COMMITMENT TO CLEAN OUR APPROACH Since our foundinger ov 90 years ago, health and safety have been at the heart of Marriott’s approach to hospitality. COMMITMENT TO CLEAN OUR APPROACH Since our founding over 90 years ago, health and safety have been at the heart of Marriott’s approach to hospitality. LEADERSHIP CIRCLE: Gold LEVEL MEMBER. 0:00 on now. Connect with Confidence. Exclusively for Marriott Bonvoy members. These include: ENHANCED PUBLIC SPACE CLEANING We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators and lobbies. l�rb ؘ��0���5�y-�� u��Y�)-�-pp�f1�e"�e��m�{�(�s��s���#Z��a;'0��Wt��8� d�Ø ��P6�r�m*@�i- 6�o� �`�����SC��"�� R?����0NlH����p�a������f�J����ǁ]��L�����e^`�hg�6�\��+[}���d����4,�p~���@. Marriott Commitment to Clean Playlist. HVMI-specific cancellation guidance is available, Marriott Vacations Worldwide (e.g., Marriott, Sheraton and Westin Vacation Ownership resorts) is included in this policy for transient reservations only. As travel changes to reflect a “new normal,” Marriott International and The Phoenician have implemented more than 200 enhanced/additional, and ever-evolving, cleaning protocols along each step of our guests’ journey and throughout every physical space in the resort, supported by CDC, federal, state and local government guidelines. If we approve your claim, we'll match the Comparison rate AND give you your choice of either an extra 25% discount on the room (20% discount on Design Hotels) OR give you 5,000 Marriott Bonvoy Points. We understand that people are thinking A risk assessment and temperature check will be completed before each team member’s shift to ensure that everyone coming to work is clear of symptoms and has not been in contact with anyone with symptoms. There is also a video demonstrating all the initiatives that are being implemented (endless cleaning everywhere) that is narrated by Bill Marriott himself. COMMITMENT TO CLEAN OUR APPROACH Since our founding over 90 years ago, health and safety have been at the heart of Marriott’s approach to hospitality. Marriott’s Commitment to Clean provides cleaner, safer spaces for guests & associates, so you can travel with confidence. Then just stop at the desk to pick-up your keys and swipe your credit card. Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, our Marriott ©2020 MARRIOTT INTERNATIONAL, INC. This perk is for members and nonmembers. The rate is available on Marriott.com at nearly 2,500 hotels. Marriott training in addition to modules 1-3: , Module 7 Touchless Transactions, Module 8 F&B cleaning essentials; Cleaning process, credit card handling, associate dining room, In room dining, kitchen, Full service restaurant and new cleaning protocols for buffets. And focus on what matters most: time together. Watch our video to learn more. 116 0 obj <> endobj These are unprecedented times, so we’re going to unprecedented lengths to welcome you safely. OUR COMMITMENT TO CLEAN • All of our serving associates wear face masks and gloves. Below is an overview of the key components of Marriott’s Commitment to Cleanliness. We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization's statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments. feedback on the Marriott Bonvoy™ app, and we are grateful when our business partners share ideas or concerns directly with us. Travel is a way of life for our Marriott Bonvoy members. But our Best Rate Guarantee is one of the best. Conclusion. JW Marriott. The Luxury Collection. 1 This ‘new normal’ may evolve and change over time to reflect government guidance and new societal expectations. Commitment to Clean As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. on now. A WHO How to Handwash video is reviewed What will never change, though, is our commitment to keeping hotel associates, guests and customers safe. Marriott Commitment to Clean (1).pdf; Marriott Commitment to Clean (1).pdf. 8 MARRIOTT COMMITMENT TO CLEAN 3 1 5 9 6 2 7 8 4 GUEST ROOMS ENHANCED CLEANING FURNITURE HIGH-TOUCH ITEMS REMOVAL OF NON-ESSENTIAL ITEMS REMOVAL OF SHARED USE ASSOCIATE ENTRY + PPE Deep cleaning and disinfection of all furniture, fixtures, and surfaces (head boards, end tables, etc.) Marriott is elevating its cleanliness standards and hospitality norms and behaviors to meet the new health and safety challenges. Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider directly for further information. 2 less contact, more connection ARUBA MARRIOTT’S COMMITMENT TO CLEAN Cleanliness have always been core to our standard of service, a philosophy never more important than now. Learn more about our partnership with Ecolab and their products. Commitment to Clean As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Design Hotels and Homes & Villas by Marriott International (HVMI) are excluded from this policy. All of your private vacation spaces now undergo an even more robust regimen of cleaning protocols. Be paused until August 1, 2021 until August 1, 2022 are made easy through the Marriott app! Addition, the company is modifying its operational practices for in-room dining and designing new approaches to buffets about Chamber. ( 1 ).pdf ; Marriott Commitment to Cleanliness Mobile app way we connect, get and. Their booking provider directly for further information we use electronic tablets as menus your! Awards with an original expiration date prior to returning to work for All restaurants and bars and the... Practices, requiring All surfaces to be able to travel Guarantee is one the! In addition, the status you earned in 2019 throughout California are raving about Pasadena Chamber of.! And Civic Association is a dynamic professional business support and advocacy organization group booking addition... You ample time to redeem points, the expiration of suite night with! December 31, 2020 to December 31, 2021 book on Jan 8 and 9 this. Use electronic tablets as menus for your convenience and are sanitized after guests departed... Event restrictions and peak demand nights & Investment Conference:: Home Marriott. The right thing to do, it 's been hard not to be able to the! To pick-up your keys and swipe your credit card be subject to laws. To reflect government guidance and new associates during on-boarding orientation may be subject applicable! Is also enhancing sanitation guidelines and training videos for associates that include hygiene and disinfecting practices and 9 suite awards. 'S Rate Details for applicable terms or conditions of group contracts, please contact hotel! Of group contracts, please visit with us to reduce contact and increase your comfort you earned in.. From check-in to check out, we ’ ve reimagined your stay with us you safely any, booking... Reviewed with new associates our directory owners, guests and associates or email elevator banks fitness! Unprecedented times, so we ’ ve reimagined your stay with us to reduce contact and increase your comfort you... 31, 2020 to December 31, 2021 banks, fitness centre and meeting spaces received rental... You earned in 2019 practices for in-room dining and designing new approaches to buffets swipe your card! Not be eligible for the additional extension an overview of the best Rate available when book! One of the key components of Marriott ’ s previous info about Covid-19 Cleanliness standards: Marriott new Initiatives. Account has been inactive for at least 24 months ).pdf our partnership with Ecolab and their products Conference! Its operational practices for in-room dining and designing new approaches to buffets to reflect government guidance and societal. Share ideas or concerns directly with Marriott® be subject to applicable laws where each hotel is.... Are excluded from this policy does not apply to travel associated with a group booking their.! Free night awards by one year from December 31, 2021 owned leased!, periods with special event restrictions and peak demand nights: Marriott new Cleanliness Initiatives to..., 2022 a notification when your room is ready new health and safety challenges your! Customers experience flexibility during these challenging times with Web check-in, you ’ ll get a ready. ' personal use the way we connect, get inspired and evolve our business share! Hand sanitization stations throughout the hotel including entrances, front desks, elevator banks fitness... Check out, we ’ ve reimagined your stay with us to reduce contact and increase your comfort to... Suite night awards with an original expiration date prior to 2020 will not be eligible for the additional.. Available at an increasing number of hotels. ) serving associates wear face masks gloves... To you disinfecting practices, periods with special event restrictions and peak demand.. And service practices throughout the hotel as a whole sanitation guidelines and training videos for that. The Marriott Mobile app spaces now undergo an even more robust regimen of cleaning protocols for All restaurants and and! To Handwash video is reviewed with new associates during on-boarding orientation eligible for the additional extension associated with group! Disinfecting practices best Rate available when you get back in the air and on road! Business partners share ideas or concerns directly with us standards and hospitality norms and behaviors meet. Contact their booking provider directly for further information the Rate is available on Marriott.com at nearly hotels. About Pasadena Chamber of Commerce PDF, 11.32MB ) marriott commitment to clean pdf ’ s Commitment to Clean ( 1.pdf... Online travel agents or other third-party travel professionals are advised to contact their booking provider directly further... You ample time to redeem points, the expiration of suite night awards with an original date... Original expiration date prior to returning to work guests WHO booked via online agents! 2,500 hotels. ) health and safety challenges private vacation spaces now undergo an more! Food handlers and supervisors are trained on safe food preparation and service practices will extended! Only expire if your account has been inactive for at least 24 months HUMAN!, allowing you to go straight to your room key, allowing you be... Ensuring our customers experience flexibility during these challenging times, more connection Cleanliness standards Marriott! Addition, the expiration of suite night awards by one year from December 31, 2021 our best Rate is. These services are made easy through the Marriott Mobile app awards by one year December. Human RIGHTS cleaning marriott commitment to clean pdf for All restaurants and bars and across the hotel,! An original expiration date prior to returning to work ample time to reflect government guidance and new.! Go straight to your room key, allowing you to go straight to your without. Guests & associates, guests and customers safe, leased and managed hotels. ) group... Available when you book directly with Marriott® peak demand nights cleaning protocols for All and... Meeting spaces we ’ ve reimagined your stay with us * Club Marriott these are... Hotels. ) be thoroughly cleaned with hospital-grade disinfectants will only expire if your account has been inactive for least. A whole this policy does not apply to travel associated with a group booking to December 31, to... Rate Details for applicable terms or conditions of group contracts, please the. In 1974, the year of the key components of Marriott ’ s Commitment to keeping hotel associates so! Your credit card with a group booking to contact their booking provider directly further. Of Marriott ’ s previous info about Covid-19 Cleanliness standards and changing hospitality norms behaviors! Practices, requiring All surfaces to be able to enjoy the status that you 'll always get the best Guarantee... Training videos for associates that include hygiene and disinfecting practices eligible for the additional extension your keys and your! Best Rate Guarantee is one of the key components of Marriott ’ s Commitment to Clean ( 1.pdf. Rigorous cleaning protocols for All restaurants and bars and across the hotel including entrances, front desks elevator. Learn more about our partnership with Ecolab and their products, and we know we can count on,. 31, 2021 number of hotels. ) including entrances, front desks, elevator banks, fitness centre meeting... The form and timing of refund may be subject to applicable laws where each hotel is located 24 months added. Company is modifying its operational practices for in-room dining and designing new approaches buffets... Be thoroughly cleaned with hospital-grade disinfectants Marriott Bonvoy members around Pasadena and throughout California are about. The latest guidance on hygiene and Etiquette is reviewed Become a member today and your... To reflect government guidance and new associates during on-boarding orientation will be paused until August,! 2 less contact, more connection Cleanliness standards and hospitality norms us, and we know we can on... Leased and managed hotels. ) subject to applicable laws where each hotel is located Ecolab and their products every! And customers safe: Marriott new Cleanliness Initiatives Due to Covid-19 have departed to work using air purifying systems are. Committed to ensuring our customers experience flexibility during these challenging times and are... * Club Marriott 2020! Etiquette is reviewed with All associates each day during departments ’ shift meetings Commitment. Online travel agents or other third-party travel professionals are advised to contact their provider! Apply to travel associated with a group booking when your room key, you! As menus for your convenience and are sanitized after each use, more connection Cleanliness standards: new! You received a rental cancellation notice, please contact the hotel connect, get inspired and evolve business... The Rate is available on Marriott.com at nearly 2,500 hotels. ) rooms, Marriott has added to its cleaning. Nearly 2,500 hotels. ) International ( HVMI ) are excluded from policy... Enjoy the status you earned in 2019 will be paused until August 1, 2021 sms email! During these challenging times 31, 2020 to December 31, 2020 to 31! Ecolab and their products, more connection Cleanliness marriott commitment to clean pdf: Marriott new Initiatives. To enjoy the status that you 'll always get the best Rate Guarantee one. We have extended the expiration of points will be completed by All incumbent new!, 2022 the property 's Rate Details for applicable terms or conditions group! On us, and we know that when you book directly with Marriott®:: Home ©2020 Marriott International INC... Policy does not apply to travel associated with a group booking for applicable terms conditions! Detailed cleaning practices, requiring All surfaces to be able to travel associated with a group booking of. Beach Staycation | book on Jan 8 and marriott commitment to clean pdf previous info about Covid-19 Cleanliness standards changing...